Our Reviews

Friendly staff and very thorough with my concern!

I brought my car into the dealership to have my air conditioning fixed. Compared to the other dealership in another town this dealership got me in next day. The other one couldn't see me for 4 weeks. We have been having 90 degree plus heat days. My son has asthma so getting my air fixed quickly was important. Susan was fantastic! She got me in and got my car worked on. She followed up and called me when the car was ready. Which took a few days. When I drove it home I noticed the air still was not cooling. I brought it right back to the dealership. Susan immediately got a service technician to look at it. I went and waited in the lobby for about three hours. A really nice salesman saw me and said he didn't realize I was still there and went and let the service department know. They realized there was an issue with their machine and said that my car had too much Freon put in and they had to pull it back out. Unfortunately, their machine stopped working so they put me in a rental car a Chevy Trax. I appreciated that so much! We were going on vacation two days later and unfortunately my car still was unable to be fixed due to their machine not registering . I have a Tahoe which can hold our family of 6. I called and let Susan know we were leaving for a few days. They offered to switch out the Trax for a Dodge minivan. I appreciate that Susan offered solutions and explained to me what was going on. The staff was so friendly.

The staff consistently demonstrates a high level of respect and friendliness, fostering a welcoming environment. They take the time to explain all pertinent details, ensuring clear communication. Their professional demeanor further enhances the overall experience.

Very professional. Kind and courteous. Got the repair done efficiently and timely

Locals that take care of our vehicles and us.

NN Chevrolet is by far the very best dealership I've ever worked with. As such, I will continue to buy ALL of my vehicles from them. There's no pressure, total transparency, tremendous honesty and integrity. Most of all, they have become good friends and kind neighbors. You become part of their family. Love this fine team of professionals. SRC

Great people to deal with. Made the process very easy. Have always bought from them and will continue.

Alex Lane was extremely helpful and answered all my questions.

Everyone here, is always nice very polite and friendly you’re greeted when you walk through the door

Fast friendly service. They found a nail in my tire when they did the tire rotation and fixed it. They are always looking out for me.

Running around for rentals car always break down

Could not have been any more accommodating. Car buying today can be an uncomfortable experience sometimes but Northern Neck Chevrolet was exactly the opposite. Can’t say enough good about the staff and the owner as well as the hospitality

My appointment was at 10 AM. Staff was friendly. Lounge was comfortable. I was out and on my way in less thab an hour.