Our Reviews

James S|2024 Chevrolet Colorado

Confirmed Service Customer

3/12/2025

I was treated more like a friend than a customer by everyone that I came into contact with.

3/12/2025

James, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

KINSALE, VA

Susan M|2020 Chevrolet Trax

Confirmed Service Customer

3/17/2025

was quick and easy. Counter person Susan was very nice

3/17/2025

Susan, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Northern Neck Chevrolet, INC.

Business Response

King George, VA

Carolyn S|2025 Chevrolet Equinox

Confirmed Sales Customer

3/21/2025

Awesome

BRADLEY SMITH

3/24/2025

Hi Carolyn, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

SANDY POINT, VA

Betty S|2025 Chevrolet Trax

Confirmed Sales Customer

3/27/2025

I was treated like family

CHARLES HAYDEN

3/27/2025

Thanks Betty! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANCASTER, VA

Joshua J|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

4/2/2025

Dealing with Brad at Northern Neck Chevy was a great experience. He was professional and friendly throughout the entire process. I will definitely be making another purchase through this business and salesman!

BRADLEY SMITH

4/3/2025

Joshua, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARSAW, VA

Robert C|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/6/2025

Great people and customer service

4/7/2025

Hello Robert, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

Business Response

King and Queen, VA

Angela P|2025 Chevrolet Equinox

Confirmed Sales Customer

4/7/2025

Everyone extra friendly and helpful, Both Chuck and Tom got me the best deal on my new 25 Equinox. Went in for my usual oil change for my 2018 Equinox and drove away with a new car!! Angela

CHARLES HAYDEN

4/8/2025

Angela, your satisfaction is important to us, so we want to sincerely thank you for choosing Northern Neck Chevrolet, INC. and we hope to see you again soon!

Business Response

WARSAW, VA

Deborah P|2025 Chevrolet Trax

Confirmed Sales Customer

4/7/2025

Came in for a check and came out with a new car

BRADLEY SMITH

4/8/2025

Hi Devorah, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARNHAM, VA

Alethea B|2025 Chevrolet Blazer

Confirmed Sales Customer

4/9/2025

I was very pleased with the service I received, Brad was very professional, friendly and the customer service was excellent.

BRADLEY SMITH

4/9/2025

Alethea, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

LANCASTER, VA

Virginia S|2025 Chevrolet Tahoe

Confirmed Service Customer

3/28/2025

Wonderful treatment!!...Very professional and they take pride in their work...They are my go-to dealer for anything Chevrolet related!

4/1/2025

Hi Virginia, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

Colonial Beach, VA

Charles L|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

3/31/2025

Susan did an excellent job being customer focused!

4/1/2025

Hello Charles, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARNHAM, VA

Kimberly P|2024 Chevrolet Traverse

Confirmed Service Customer

4/9/2025

It was awesome and I didn’t have to wait long.

4/9/2025

Kimberly, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

OLDHAMS, VA

Catherine C|2025 Chevrolet Trax

Confirmed Service Customer

4/18/2025

Northern Neck Chevrolet representative met me in showroom and took my car to the service department for me. Service was completed promptly. Ray Sullivan checked my car in for service when I arrived in a friendly and professional manner. He also checked me out explaining what had been done to my car. I was pleased with my service at Northern Neck Chevrolet. C. Costa

4/21/2025

Catherine, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MONTROSS, VA

Janet S|2011 Chevrolet HHR

Confirmed Service Customer

4/25/2025

Ray was an absolute sweetheart,.along with the whole staff, he explained yhe whole information and.process

4/27/2025

Janet, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

REEDVILLE, VA

Mary G|2015 Chevrolet Traverse

Confirmed Service Customer

5/9/2025

Love the folks there are absolutely wonderful. Always ready to recommend them. Brad,Rex and Carol are absolutely wonderful folks to deal with, especially you Carol for your patience.

5/11/2025

Hi Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Northern Neck Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARSAW, VA

Paul S|2019 GMC Savana

Confirmed Service Customer

5/21/2025

The staff is extremely inviting and professional.

5/21/2025

Hello Paul, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MONTROSS, VA

Marsha N|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/25/2025

Everyone was friendly and looked out for your wants and needs. Good people to work with. My salesman Brad even brought me back from food lion some good grapes for a snack while waiting for my oil change 😊

5/26/2025

Hi Marsha, thank you so much for your positive comments about Northern Neck Chevrolet, INC.! We do hope we can be of assistance in the future. Take care!

Business Response

TAPPAHANNOCK, VA

Jim M|2022 Chevrolet Corvette

Confirmed Service Customer

4/20/2025

My 22 Corvetee is my baby! Northern Neck Chevrolet always treats my car and myself with kindness and respect!

4/21/2025

Hi Jim, thank you for taking the time to leave a review for us at Northern Neck Chevrolet, INC. We're happy we could meet your expectations!

Business Response

KING GEORGE, VA

Jill G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/20/2025

All is well. You serviced my vehicle promptly and solved the check-engine issue.

5/20/2025

Jill, we're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Warsaw, VA

John A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/12/2025

Had an oil change and tire rotation. Everything went fine and on time.

6/12/2025

Wow John, we're glad you had such a wonderful experience with us! Thank you again for choosing Northern Neck Chevrolet, INC. and we hope to see you again.

Business Response

HEATHSVILLE, VA

Earl W|2018 Chevrolet Trax

Confirmed Service Customer

6/12/2025

The people that worked there were very friendly, very informational.I would agree with that.Anybody should go there to get any service.Done

6/12/2025

Hi Earl, thank you so much for your positive comments about Northern Neck Chevrolet, INC! We sincerely value your business and look forward to your next visit!

Business Response

TAPPAHANOCK, VA

Sean G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/18/2025

This is my second truck purchased from NNC. The service dept always makes feel like I'm not just a customer, but family. Don't have to worry about short cuts when it comes to my truck. Great dealership and service dept... Thx NNC Family.

6/19/2025

Hello Sean, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

Business Response

Montross, VA

Charles N|2024 Chevrolet Trax

Confirmed Service Customer

5/26/2025

Your employees seem very friendly and professional in performing their jobs

5/26/2025

Hi Charles, thank you for taking the time to leave a review for us at Northern Neck Chevrolet, INC.. We're happy we could meet your expectations!

Business Response

Hague, VA

2405pattie M|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/10/2025

Exceptional service manager, Ray. Went beyond to explain 100,000 service items suggested & setting up service.

6/10/2025

Jane, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you, and have a fantastic day!

Business Response

TAPPAHANNOCK, VA

Gregory B|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/10/2025

Very positive experience at Northern Neck Chevrolet. Chuck Hayden was an excellent salesman.

CHARLES HAYDEN

6/10/2025

Gregory, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ST STEPHENS CHURCH, VA

Carolyn B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/30/2025

This was a positive experience. First driving several cars and figurig it all out. Great job. My only issue is the new care technology is foreign to my 76 year old brain. I'm going back to get some clarification on some things. Also, there was no complete owners manual, just the short version. I need the full owners manual.

CHARLES HAYDEN

7/1/2025

Hi Carolyn, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MONTROSS, VA

Kimberly P|2024 Chevrolet Traverse

Confirmed Service Customer

7/4/2025

Everyone did a great job and I got out in no time.

7/7/2025

Hi Kimberly, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

Business Response

OLDHAMS, VA

Karen C|2023 Chevrolet Traverse

Confirmed Service Customer

7/29/2025

Fast friendly service. They found a nail in my tire when they did the tire rotation and fixed it. They are always looking out for me.

8/7/2025

Hi Karen, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

KING GEORGE, VA

0angela P|2025 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

Friendly staff and very thorough with my concern!

8/7/2025

Hello Angela, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARSAW, VA

Erika R|2017 Chevrolet Tahoe

Confirmed Service Customer

8/9/2025

I brought my car into the dealership to have my air conditioning fixed. Compared to the other dealership in another town this dealership got me in next day. The other one couldn't see me for 4 weeks. We have been having 90 degree plus heat days. My son has asthma so getting my air fixed quickly was important. Susan was fantastic! She got me in and got my car worked on. She followed up and called me when the car was ready. Which took a few days. When I drove it home I noticed the air still was not cooling. I brought it right back to the dealership. Susan immediately got a service technician to look at it. I went and waited in the lobby for about three hours. A really nice salesman saw me and said he didn't realize I was still there and went and let the service department know. They realized there was an issue with their machine and said that my car had too much Freon put in and they had to pull it back out. Unfortunately, their machine stopped working so they put me in a rental car a Chevy Trax. I appreciated that so much! We were going on vacation two days later and unfortunately my car still was unable to be fixed due to their machine not registering . I have a Tahoe which can hold our family of 6. I called and let Susan know we were leaving for a few days. They offered to switch out the Trax for a Dodge minivan. I appreciate that Susan offered solutions and explained to me what was going on. The staff was so friendly.

8/11/2025

Hi Erika, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Northern Neck Chevrolet, INC. and we hope to see you again.

Business Response

MONTROSS, VA

Deborah M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/25/2025

The salesman was excellent

CHARLES HAYDEN

6/26/2025

Hello Deborah, thank you for sharing your positive experience! Until the next time we meet, take care!

Business Response

MECHANICSVILLE, VA

Donald T|2008 Chevrolet Silverado

Confirmed Service Customer

7/2/2025

Very easy to get done

7/3/2025

Hi Donald, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MOMTROSS, VA

Sheila C|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/9/2025

Best dealership ever. Friendly, professional and always very obliging to meet my particular needs.

7/11/2025

Hi Sheila, we always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Northern Neck Chevrolet, INC.

Business Response

FARNHAM, VA

Gwen H|2025 Chevrolet Trax

Confirmed Sales Customer

7/23/2025

Everyone here, is always nice very polite and friendly you’re greeted when you walk through the door

CHARLES HAYDEN

7/24/2025

Hi Gwen, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

Business Response

MONTROSS, VA

Dorothy A|2026 Chevrolet Trax

Confirmed Sales Customer

1/6/2026

The staff consistently demonstrates a high level of respect and friendliness, fostering a welcoming environment. They take the time to explain all pertinent details, ensuring clear communication. Their professional demeanor further enhances the overall experience.

BRADLEY SMITH

1/7/2026

Hi Dorothy, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLONIAL BEACH, VA

Carrington V|2018 Chevrolet Trax

Confirmed Service Customer

1/7/2026

Running around for rentals car always break down

1/7/2026

Hi Carrington, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (804) 493-8901 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Lancaster, VA